You’ve got pests. You don’t have pests now – but your neighbors DO! Either way, we’ve got answers and the pest control options to fit needs and budget.
When it comes to pests, nothing seems simple. They are quick to multiply and hard to eradicate. This is why you should trust the professionals at Arrow Environmental Services. Whether you’re interested in our processes or want to know more about how our treatments impact the environment, take a few minutes to explore our website and see why so many of your friends and neighbors have put their trust in Arrow Environmental Services.
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General Questions
We are a full-service pest management and lawn solutions company. We offer environmentally conscious solutions with professional, friendly and prompt service. We are fully licensed and insured, with a full-time training staff and experienced long-term employees. We pride ourselves on innovative techniques and procedures for your pest control solutions. We’re always working to stay on the cutting edge of the pest control industry.
Yes! Arrow Environmental Services can trace its roots back to one of the nation’s first pest control companies, which was started by George Pickhardt, Sr. in 1886 in Buffalo, New York. His son established Arrow Environmental Services in Sarasota, Florida in 1958. Now, with a strong leadership team that includes George’s grandson and namesake, the company has grown into a leading provider of pest and lawn services in southwest and central Florida. Arrow Environmental Services is now part of a Florida-based partnership of quality companies – Environmental Pest Service.
Our “River-Friendly” lawn care program is compliant with the Green Industries Best Management Practices for the Protection of Florida’s Water Resources.
Billing and Service
Arrow Environmental Services strives to provide the most convenient forms of billing. We take the annual service charges and break them down into monthly payments for your convenience.
Yes. For your convenience, you can access our Customer Portal online where you can look up service records and history, ask questions, make a payment, and set up automatic bill pay. You can even pay your bill via text! Contact us for help setting up your online access.
Pest Control
Arrow Environmental Services is proud to use the latest Integrated Pest Management (IPM) techniques. IPM is an effective and environmentally-sensitive approach to pest management that relies on a combination of common-sense practices and innovative methods. IPM programs use current, comprehensive information on the life cycles of pests and their interaction with the environment. This information, combined with available pest control methods, is used to manage pests economically and effectively with the least possible hazard to people, property and the environment.
Many products can be purchased by the consumer; however, using the correct application and proper amount of product – which are both necessary to provide the best pest control – is important. Our highly-trained service professionals have the training to provide more effective results. Proper identification of the pest is also necessary to determine treatment measures. Products are also required by law to be applied in the manner consistent with the label.
Yes! By using Integrated Pest Management processes and highly-trained technicians, we are able to keep our pest control treatments safe for people, pets and the environment.
A full property evaluation would be necessary to determine how the pest pressures would translate to your property. Contact us to set up an initial inspection.
In correspondence with the Integrated Pest Management system, our applications have residual properties that should be repeated after three months. A quarterly inspection of the home is also a preventative measure to diagnose any high-risk areas as they come up.
Our IPM approach to pest suppression focuses on where most pests come from—the outside of your home. However, if you have a pest problem inside, please let your service professional know, and we’ll be happy to evaluate the issues and treat them as needed.
There are pests that are treated with the intent of elimination. While we can’t guarantee that some pests won’t linger or come back over time, our frequent service visits ensure we are consistently applying treatments for the highest likelihood of eradication and prevention
Re-treats are absolutely free.
Lawn and Ornamental
For an accurate quote, it’s necessary to inspect and measure the lawn and/or ornamental shrubs. Our rate is based on square footage and the amount of treatment needed for care. Contact us for a free property evaluation and let us make a service recommendation for a beautiful lawn.
Treatment for fire ants, though not included in our regular lawn care program, is available.
Arrow Environmental Services uses a variety of professional liquid and granular products to fertilize and reduce pests in your lawn and shrubs. Products and treatments can vary based on the season, precipitation and conditions of your property.
Arrow Environmental Services offers several services for weed and disease suppression: Broadleaf weed management minimizes existing weeds and suppresses new weeds from popping up, while disease suppression is through cultural recommendations, nutritional additives, and fungicides. Typically, it takes 2 to 4 weeks before you see results from the application. Variables such as temperature and rainfall can affect results.
Arrow Environmental Services offers protection for your lawn and shrubs against pests such as chinch bugs, mole crickets, armyworms and sod webworms.
Moles feed on earthworms; therefore, they are not feeding on the insects we treat in your lawn. If you have a mole issue, please contact us for suggestions on how to reduce the population in your yard.
We ask that you keep people and pets off any spray applications until they have thoroughly dried. Watering the application the following day will help move any products from the foliage into the soil, making it safer for your pets to roll around on. Our technicians will provide specific guidance for your custom treatments.
Termites
Due to several different types of construction models, we need to inspect your home before we can determine which treatment will best protect your home. The cost for these services is based on square footage and the type of treatment we use.
We believe in a proactive approach. We monitor your home two times a year for termite activity so we can quickly spot conducive conditions that may lead to an infestation and treat them before they become a problem.
To provide the best protection possible, we offer customers a proven baiting system, Sentricon® System with Always Active™ technology.
If you have any questions that weren’t covered, please contact us today and let our friendly staff get you answers.
FAQs on Acount & Billing Changes
As we continue our efforts to provide exceptional customer service, we are happy to share with you that effective March 27th, 2023, we will be utilizing a new system for your service scheduling, billing, invoicing, and more. This will allow us to better serve you as a customer. This also includes implementing a new phone menu to assist with routing your inquiries on scheduling, billing or new service requests to the most appropriate colleagues to support your needs. This system upgrade will not impact the world-class service you receive today. However, we realize there may be customer questions about this transition, so we have compiled a list of frequently asked questions for your reference.
Yes. Please mail payments to:
Arrow Environmental Services
PO Box 740608
Cincinnati, OH 45274
Yes. You will receive a new account number that can be found on your next invoice dated on or after March 27, 2023. customers billed separately for each location will continue to receive separate invoices. However, each invoice will now have a new account number.
Please use out new Customer Self Service Portal. You’ll need to enter the email address linked to your account and create a new password to access your account information. Once registered, you’ll be able to view and pay bills, see your services and do much more. https://www.arrowservices.com/my-account/
No, you are not being double billed. If you have already received an invoice for a past service, and have received a requested duplicate copy, chances are that the invoice number has also changed – along with your account number. Please call us to reach one of our customer service representatives who will be able to assist you with more information.
Yes. Please send your request for our new bank account information to ACHsetup@rentokil.com.
No. We are not changing the service frequencies or prices for our customers during this migration process. You will receive the same great service at the price you were previously being billed.
If your account is currently set up to automatically charge your credit card,
there will not be any change. If you have automatic payments set up with your bank or other private vendors, you will need to update this information with those vendors.
Going forward, you will only receive a credit card receipt, if you have an email address on file with us. No invoice or statement will be provided. Your credit card receipt or bank statement will list Rentokil as the merchant To obtain or verify your email address for a credit card receipt, please contact customer support at 888-496-3003.
Instead of receiving multiple renewal notices you will now receive an invoice the month prior to your renewal date.
We will implement a new phone menu to assist with routing your inquiries on scheduling, billing or new service requests to the most appropriate colleagues to support your needs.
If requested to receive appointment reminders, our new system will be
generating an email or automated phone call to you approximately 48 hours in advance, you may always select to change your contact information or notification preference.
Invoice Format: For Non-Autopay customers, you will receive an invoice at time of service with service address, account number and invoice number listed, instead of a statement at the end of month. You will have a new account number.
Net Pay Terms: Default of 30 Days from date of invoice, unless contract specifies otherwise.
Billing Changes: There will not be any changes to your billing schedule or frequency.
Finance Charges: If full payment is not made within 30 days after invoicing, a finance charge may be added to the unpaid balance. Finance charges are computed by a periodic rate of the maximum amount permitted by local and state law added to the previous balance after deducting the current payment and or credits appearing on the statement. A minimum late charge of $1.00 may be imposed.
Company Name: Arrow Environmental Services
Tax ID #: 23-1568350
Remittance Address:
P.O. Box 740608
Cincinnati, OH
45274-0608
Payment Options: You will receive a new account number. This new number will appear on your next invoice, or you can contact customer care to obtain your new account number.
● Online Bill Pay: To pay invoices visit www.arrowservices.com and click on “My Account”.
● Check: Please make checks payable to Arrow Environmental Services and send to the remittance address, listed above.
Tax Exempt Organizations: If you are a tax-exempt entity, Arrow Environmental Services requires a current copy of the tax-exempt certificate to be on file. Otherwise, taxes may be charged.
Invoice, Billing and Tax Exemption Support: Telephone: 888-496-3003
Monthly Statements: Statements are available upon request.
Any other questions?
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Leave your information below and we’ll be in touch shortly. After hours calls will be returned the next business day.
